The Correct Thing - Shopping
(in polite society)

Florence Hall - Author
D. Martin - editor

It IS the correct thing ...

For employees to remember that it is their business to wait upon customers and to be civil to them.

When one intends only to look at articles and not to buy till another day, to say so in the first instance.

To shut the door.

For a customer to know beforehand as nearly as possible what they wish to buy.

If one wishes to see a piece of goods nearer the light, to ask the salesperson politely if they cannot bring or send the material to the desired spot.

For salesperson and customer both to say "thank you" when a sale is completed and the package or change handed to the latter.


It IS NOT the correct thing ...

For employees to talk to each other while customers are awaiting their attention.

For a salesperson to be sulky if a customer does not purchase their goods.

For a salesperson to advise a customer when they have not been asked to do so.

For customers to speak sharply to employees, or be rude to them.

To allow a person to buy damaged goods without knowing their real condition.

To use the expression "saleslady" which is quite as absurd as to say "sales gentleman."